Comcast Sucks
Thursday, June 15th, 2006For the past month my connectivity has been dropping with some frequency.
After failing on a dashpoint today, I was eager to head up to Burlington to grab the one there. I picked up Beetle after her birthday party at school only to find out we were offline again. Without connectivity, I had no coordinates.
Sigh . . .
All afternoon we have been off. I took the router out of the loop. I re-set everything numerous times. Nothing.
After watching Rust Never Sleeps, I decided to call Comcast. Gary put me through the idiot test, then reported technicians are working on the hardware in our area. After he told me that I am billed for downtime unless I specifically ask otherwise, I told him to cancel the service. I loathe these business practices.
He put me on hold.
I hung up.
Amazingly, within three minutes, connectivity was restored. How the hell did that happen?