eCache

Comcast Sucks

For the past month my connectivity has been dropping with some frequency.

After failing on a dashpoint today, I was eager to head up to Burlington to grab the one there.  I picked up Beetle after her birthday party at school only to find out we were offline again.  Without connectivity, I had no coordinates.
Sigh . . .

All afternoon we have been off.  I took the router out of the loop.  I re-set everything numerous times.  Nothing.

After watching Rust Never Sleeps, I decided to call Comcast.  Gary put me through the idiot test, then reported technicians are working on the hardware in our area.  After he told me that I am billed for downtime unless I specifically ask otherwise, I told him to cancel the service.  I loathe these business practices.

He put me on hold.

I hung up.

Amazingly, within three minutes, connectivity was restored.  How the hell did that happen?

Also blogged on this date . . .

• Water Towers - 2008
• Dot . . . Dot . . . Dot . . . - 2007
• Considering FTF - 2004
• Documenting Some of the Groundspeak Issues - 2004
• Mott What ?? - 2002
• Your John Hancock, DreamChazer - 2002
• Walk those Planks, CCCooperAgency - 2002
• Power-up for StayFloopy - 2002
• Valedictorian - 1977

Tags: business, Comcast, technology